Return Policy

General Return Policy

Storm Smart must authorize all returns. Contact Us for authorization.

All claims for credit, shortages and/or damages must be placed within ten days of receipt of merchandise.

Customer Returns

The shipping cost of any returns or exchanges remain the responsibility of the customer, unless the merchandise is being returned because we incorrectly filled the order or the merchandise is defective.

Return shipments to:

Storm Smart
6182 Idlewild Street
Fort Myers, FL 33906
U.S.A.

Please indicate either refund or exchange within the returned package.

Refund for Credit or Exchange

Any refund or credit for exchange will be based on the value of the merchandise at the time of purchase. Shipping and Handling fees are not subject to refund unless the merchandise is defective or we shipped an incorrect item.

The internal paperwork for credit/exchange is normally completed within 10-14 business days of receipt of merchandise.

Any form of reimbursement is consistent with the original method of payment.